The Bureau of Public Service Reforms (BPSR) has named the Nigerian
Communications Commission (NCC) among the top three Ministries, Departments
and Agencies (MDAs) of the Federal Government with the Best Ranking in Website
Performance for 2025.
This is coming barely three weeks after the telecom regulator was recognized as one
of the top five best-performing Federal Government agencies for 2025 by the
Presidential Enabling Business Environment Council (PEBEC) – a testament to the
Commission’s consistency in investment in technology for ensuring efficient service
delivery.
In the BPSR 2024/2025 scorecard ranking of agencies’ websites, the NCC came
second in the ranking, trailing behind Galaxy Backbone Limited, which came first
while the Nigeria Export Promotion Council (NEPC) clinched the third position,
from a pool of 235 MDAs, whose website were evaluated.
BPSR deployed 14 evaluation criteria in include MDA’s website compliance with
.gov.ng domain name, appearance and aesthetics (look and feel) of the website,
content, relevance to MDAs mandate/government policy and the website’ structure.
Others include website’s responsiveness (device compatibility), security, load time,
usability/ease of navigation, availability/uptime, functionality, interactivity,
accessibility and capacity building.
The recognition was announced at the official release of Federal Government
2024/2025 Scorecard Ranking for MDAs’ Website held at the Federal Ministry of
Finance Auditorium in Abuja on Monday (December 22, 2025) while the award
presentation took place at BPSR’s Office on Tuesday (December 23, 2025).
The award, which is an important index metric of the National e-Government
Masterplan for determining the Nigeria e-Government Status, was received by the
Commission in recognition of its commitment to maintaining a world-class website
that enhances service delivery to the citizens.For further inquiries: Ag. Head, Public Affairs Department, Nigerian Communications Commission
Plot 423 Aguiyi-Ironsi Street, Maitama, Abuja
email: nukoha@ncc.gov.ng Tel: +234-8094555357
Receiving the award on behalf of the Executive Vice Chairman of the NCC, Dr.
Aminu Maida, the NCC’s Executive Commissioner, Technical Services, Abraham
Oshadami, appreciated the BPSR for the recognition, describing the award as
“another encouragement for the Commission to be a better public service institution
leveraging digital platforms such as our web presence to enhance public service
delivery to our various stakeholders, thereby implementing the Federal
Government’s Ease of Doing Business policy direction.”
While presenting the award to the NCC, alongside other two agencies, BPSR’s
Director-General, Mr. Dasuki Arabi, commended the top three for their proactive
decisions in maintaining world-class websites, which are compliant with the Federal
Government’s policy direction in effective and efficient service delivery to the
citizens.
According to the DG, the 2024/2025 MDA’s websites’ ranking represents a
collective effort of federal public institutions in Nigeria to be transparent,
accountable and open in governance, as well as a confirmation to align with global
best practices in service delivery to the citizens.
Developed about six years ago, Arabi said as a result of the annual ranking, more
public institutions have indicated readiness to embrace reforms, and align with the
policy direction of the current administration’s Renewed Hope agenda on improve
governance for effective service delivery, as introduced by His Excellency President
Bola Ahmed Tinubu.
“The ideals of harnessing and deploying technological tools for service delivery has
become imperative following the COVID pandemic, and distortions of socio-
economic system of nations, culminating in the evolution of competitiveness, cost
effectiveness, and agile governance.
“As engine room of governance, it behoves on us in the public service to perform
our statutory duties and we must put in place technological innovations and
standardized websites to operate services as well as deliver service needs to citizens,”
he said.
The Scorecard exercise, he said, is part of the BPSR reform broader function of
conducting research on reform implementation efforts and presenting ‘best practice’
models to the entire Public Service, and to among others, improve access to
government information, facilitate seamless financial transaction, eliminate
corruption and cyber theft, as well as facilitate access to government services.
